CityHealth COVID-19 Testing

Certified Trusted Testing and Travel Partner

Available Testing Options

Considered the “gold standard” for SARS-CoV-2 viral testing.

Available to anyone who is suspected as having SARS-CoV-2 based on risk of exposure and/or symptoms.

Samples are obtained on-site and sent to our lab partner. Results are projected to take 24 - 48 hours from the time a sample is collected. Frequent and regular testing is recommended.

Wait times for test results may vary based on nationwide demand for testing. 

Results in typically 30-45 minutes. Wait times may vary.

This test is not approved for Hawaii bound travelers.

Less sensitive than molecular PCR testing.

This test is to be performed only using respiratory specimens collected from individuals who are suspected of COVID-19 by their healthcare provider within the first five days of the onset of symptoms. Frequent and regular testing is recommended.

Fact Sheet: https://www.fda.gov/media/137887/download

HOW IT WORKS

Register for Testing

Testing kits are in very limited supply so it is very important that you book an appointment using our online scheduling tool.

Book Appointment >>

HOW IT WORKS

Insurance

Testing is free with most insurance. If you do have insurance please bring your insurance card so we can communicate with your provider who will cover the cost of testing.

Effective date 01/25/2021
PayerNew Guidelines
AetnaCovers COVID related test and visit.
Anthem BCCost Waiver ended, Patient responsibility may apply
Anthem BSCost Waiver ended, Patient responsibility may apply
CignaCost Waiver ended, Patient responsibility may apply
OthersGeneral Guidelines
UHCCost Waiver for COVID related test and visit.
General Guidelines 
The cost of the COVID-19 test and related visit is dependent on your specific health insurance plan.
We recommend contacting your health insurance provider for exact coverage and cost.

HOW IT WORKS

Arrive on time at your selected location

When you arrive at the testing location, please follow the signage for the COVID-19 testing site.

HOW IT WORKS

Check your email for OnPatient Link

Your sample is sent to one of our lab partners. We’ll email you a link to activate your OnPatient account, which will be used to send your results.

HOW IT WORKS

View Results Online

You will receive a link to view your results 24 – 48 hours from the time a sample is collected. Wait times for results may vary based on demand of testing nationwide. Results are viewed through OnPatient.

Who Qualifies

Anyone over the age of 18 or minors accompanied by a parent or guardian.

Our Testing Locations

New Testing Location in Livermore, CA

CityHealth is proud to announce the opening of our COVID-19 testing center in Livermore, CA. We are providing COVID-19 test to travelers and community members.

CityHealth is here to support you through COVID-19

We want to thank the essential workers, frontline workers, and all of our healthcare professionals for supporting our community.

FAQ

We are offering rapid antigen testing for all patients who are experiencing symptoms of COVID-19. This test has a projected turn around time for results of 30-45 minutes.

Our staff is highly trained to make the process as comfortable as possible. The test is done by inserting a swab into your nostril approximately 1 inch into the nasal passage (midway) with the most visible drainage or the nostril that is most congested if drainage is not present. The swab is rotated several times, removed gently and this process is repeated on the other side.

You will be tested in one of two ways. Rapid-result testing is generally returned in person within 30-45 minutes of specimen collection. Molecular PCR tests are sent to one of our lab partners, which may return results within 24 - 48 hours from the time a sample. Wait times for results may vary based on nationwide demand. When your result is ready, you will receive an email with a link to the OnPatient website.

Yes, all tests must be scheduled. Every individual who wants a test must make an appointment at go.norcalcovid19testing.com

Proof of identity is required. You’ll also need to show your appointment confirmation, either by email or text message. Be sure to have your mobile phone in case we need to reach you.

You will receive a phone call from CityHealth and your information will be shared with the county Department of Public Health, who will assign a contact tracer to interview you. Your result will also be sent to your through our HIPAA compliant health portal at onpatient.com.
More information about testing positive can be found in multiple languages on the CDC and Alameda County DPH websites:
https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/isolation.html

http://www.acphd.org/2019-ncov/resources-residents/quarantine-and-isolation.aspx

You MUST continue to shelter-in-place and take every precaution not to become infected as well as to not potentially infect others. Your result will be sent to your through our HIPAA compliant health portal at onpatient.com. Please know that a negative result only provides a snapshot in time to determine that at the time of the test, you did not have detectable levels of the virus. This does not mean that within hours of getting the test or by the time that you receive results that you won’t be infected with COVID-19.

  • Anyone experiencing COVID-19 symptoms (see below)
  • Anyone, regardless of symptoms, who has been exposed to someone confirmed to have COVID-19 within 7-10 days ago
  • Anyone who has participated in protests.
  • All essential and frontline workers (grocery store, restaurant, delivery drivers, security personnel, construction, etc.)
  • All first responders (Firefighters, EMTs, Police, etc.)
  • All healthcare workers
    Anyone with chronic medical problems that impact the immune system

There is a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. Some of the common COVID-19 symptoms include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

If you or anyone else is exhibiting any of the emergency warning signs listed below, seek emergency medical care immediately by calling 911:

  • Trouble breathing
  • Bluish lips or face
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake